Terms of service

These terms apply when you use this website or place an order with Sajaryn Healthcare.

Placing an order

Placing an order on this website is an offer to buy, not a completed sale. We confirm your order with you on WhatsApp — including whether each item is available and what delivery will cost — and the sale is agreed at that point. We may decline an order, or part of one, if we cannot supply it.

Prices and pack sizes

Prices are shown in Nigerian Naira on every product and are set at the moment you place your order. Products are sold in whole packs — a box, bottle, jar, tube, card or carton — and every product page states exactly what one unit contains. We do not split packs.

Delivery is quoted separately once we know where the order is going, and is agreed with you before you pay.

Payment

Payment is arranged directly with us on WhatsApp. No payment is taken on this website and we will never ask for card or bank details here. We dispatch once payment has been settled.

Your order number

We issue a unique order number for every order. It is how we find your order and how you track it, and anyone holding it can see the order’s contents and status — so please keep it to yourself.

Unpaid orders

An order that is never paid for will eventually expire. If that happens and you still want the goods, contact us: we can usually revive the order with its original number.

Delivery

We deliver across Nigeria. Delivery times depend on your location and are confirmed with you. Please make sure the address and phone number you give us are correct — a failed delivery caused by wrong details may incur a further charge.

Returns

See our delivery and returns page. For health and safety reasons some products cannot be returned once opened.

Product information and health advice

We take care over the information shown on this website, but packaging and formulations change. Always read the label and the manufacturer’s leaflet before use.

Nothing on this website is medical advice and it is not a substitute for a consultation. Speak to your doctor or pharmacist about anything concerning your health, before starting a supplement, and if symptoms persist. Keep all products out of the reach of children.

Using this website

Please do not attempt to disrupt the site, access other customers’ orders, or scrape it automatically. We may restrict access where we see that happening.

Changes

We may update these terms. The version in force is the one published here when you place your order.

Contact

Questions about these terms? Use our contact page.